Posts Tagged “networking”

5 Oct: Customer Service Fail

One of the bad ideas cur­rently infect­ing com­pa­nies in the tech­nol­ogy field is the LivePerson “chat with a sup­port per­son now” thing. This is a bad idea for mul­ti­ple reasons:

It’s a gigan­tic float­ing piece of garbage dis­tract­ing me from what­ever it is I’m try­ing to learn about your com­pany or it’s prod­ucts.
The rep­re­sen­ta­tives on the […]

17 Jul: Distributing Static Routes with DHCP

I’m set­ting up an iso­lated net­work for peo­ple to test inter­nal appli­ca­tions on, since the devel­op­ers all have Sun work­sta­tions with a dual-port Gigabit NIC on the moth­er­board, and we’ve got a bunch of older net­work equip­ment that we haven’t got­ten around to eBay­ing yet. What I’m doing is link­ing the sec­ond NICs together with […]

30 Nov: New Books

Latest on the “done” pile are Rule The Freakin’ Markets and IS-IS Network Design Solutions. Summaries/reviews of both are up.

4 May: Living with Telcos

Your net­work engi­neer orders four T1 lines from loca­tions in City A to a dat­a­cen­ter in City Z via a large telco. He leaves the week before these are to be dropped, and of course, does not doc­u­ment what he was doing or even keep copies of the con­tracts.
Either way, the lines are in the […]

1 Oct: Xen and The Art of Free Speech

Aside from the laugh­able idea of “mil­i­tantly” sup­port­ing any­thing with a blog post, Miguel sim­ply noted that these peo­ple exist, have writ­ten a book, and will be doing the speaking-tour-thing near him. Does he agree with the con­tents? (shakes eight-ball) Signs point to Yes.
Is he free to do so? Also yes.
Are you free to ignore him? Still yes.
Does […]